77abcc Privacy Policy
Your personal information is our highest priority. Here is a detailed overview of how 77abcc collects, stores, and protects your information.
77abcc is a trusted and secure online entertainment platform for players in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This Privacy Policy ("Policy") explains how 77abcc collects your personal information, how that information is used, when it may be shared with third parties, and how we keep that information secure. Our platform uses SSL encryption technology to keep all your information safe.
What information we collect
We collect various types of information when you register and use services on 77abcc. This information is used to improve the quality of our services and to provide you with the best possible experience.
1.1 Information You Provide Directly
When you open an account on 77abcc or contact us, we may collect the following information:
- Full name and date of birth (for age verification — only for those aged 21 or above)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Financial transaction details (via bKash, Nagad, Rocket, Upay, or bank transfer)
- National ID card or passport details for identity verification
- Communication history when you contact our support team
1.2 Automatically Collected Information
When you use the 77abcc platform, some information is collected automatically:
- IP address and device information
- Browser type and version
- Duration and type of page visits
- Cookies and session data
- Gaming history and transaction records
1.3 About Cookies
Cookies are used on the 77abcc website and are stored in your browser. Cookies help us remember your preferences and improve the quality of our services. You can disable cookies from your browser settings, but this may affect some functionality of the platform.
How your information is used
77abcc uses your collected information only for the following legitimate purposes. We never use your information unnecessarily or without authorization.
Account Management
Your information is used to create and manage your account, verify logins, recover passwords, and update your profile.
Processing Financial Transactions
Your information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to prevent fraud.
Providing Customer Service
Your information is used to answer your questions and resolve any issues through 24/7 Bengali live chat support.
Security and Protection
Your information is used to protect your account from unauthorized access, detect fraud, and ensure the security of the platform.
Responsible Gaming
Your information is used to monitor gaming patterns to ensure responsible gaming and to provide assistance when needed.
Service Improvement
Information is analyzed to improve the functionality and user experience of the 77abcc platform and to develop new services and features.
Sharing information with third parties
77abcc does not sell your personal information or transfer it to third parties for any commercial purpose. However, some information may be shared in the following limited circumstances:
3.1 Payment Processors
Necessary information may be shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. All such partners follow their own privacy policies and keep your information secure.
3.2 Technology Service Providers
To operate the platform, we work with trusted technology partners who provide our servers, security systems, and other technical services. These partners may access information only for the purpose of providing specific services.
3.3 Legal Obligations
If there is a valid directive from a legal authority or a court order, or if it is required for investigating fraud and illegal activities, 77abcc may be obligated to provide information in order to fulfil its legal responsibilities.
How your information is kept secure
77abcc uses the latest technology and methods to ensure the security of your information. The key components of our security system are described below:
- SSL Encryption: Our platform uses SSL (Secure Socket Layer) encryption for all data transfers, which protects your information from third-party access.
- Password Encryption: Your password is never stored directly — it is encrypted using advanced hashing algorithms.
- Secure Server Infrastructure: Our servers are located in secure data centers and are regularly tested through security audits.
- Two-Step Verification: For added security, you can enable two-step verification on your account.
- Access Control: Only authorized staff can access your information on a need-to-know basis, and all access is logged.
- Regular Security Testing: Our systems are regularly verified through security testing and any vulnerabilities are resolved quickly.
Please note, however, that no transmission of information over the internet can be guaranteed to be completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.
Data retention period
77abcc retains your information only for as long as necessary. The retention period is determined according to the following policy:
5.1 Active Account Information
All relevant information is retained while your account remains active. This information is used to provide you with uninterrupted service.
5.2 Closed Account Information
If you close your account, some information may be retained for a specified period to meet legal and regulatory requirements. Financial transaction records generally need to be kept for a longer period.
5.3 Data Deletion Requests
You may contact our support team to request deletion of your personal information. However, some information may not be possible to delete due to legal obligations. In such cases, we will inform you in detail.
Your rights
You have a number of important rights regarding your personal information at 77abcc. We fully respect these rights and help you exercise them.
Right
Right to Access Information
You may request a copy of your personal information held by us at any time.
Right
Right to Correct Information
If any of your information is incorrect, you may request a correction and we will complete it promptly.
Right
Right to Delete Information
In certain circumstances you may request deletion of your personal information, which will be fulfilled within legal limits.
Right
Right to Restrict Processing
In certain circumstances you may request that processing of your information be restricted.
To exercise these rights or to make any information-related request, contact us via 24/7 Bengali live chat or send an email to [email protected]. We will do our best to respond to your request as quickly as possible.
Protection of minors' information
77abcc is a consciously responsible platform. Our services are intended only for individuals aged 21 or above. We actively prevent participation by minors and do not collect or store information from anyone under the age of 21 under any circumstances.
If evidence is found that information about a minor has been collected, we will immediately close that account and delete all related information. If a parent or guardian believes their child is using this platform, please contact us immediately.
Changes to the Privacy Policy
77abcc reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notice will be published on the platform
- The "Last Updated" date at the top of the policy will be changed
- For significant changes, a notification may be sent to the registered email address
If you continue using the platform after any changes, you will be considered to have agreed to the terms of the updated policy. We therefore recommend reviewing this policy on a regular basis.
Contact us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:
Live Chat Support
Speak with us directly via 24/7 Bengali live chat — any time, any day.
Our support team is always ready to answer any privacy-related questions in Bengali. 77abcc places the highest priority on your trust and privacy.